Services · Vendor Central

AVN Program, the annual negotiation with Amazon

The Annual Vendor Negotiation sets your margin, terms and co-op for the whole year. With Bettershop’s AVN Program you come to the table with the numbers, the scenarios and a clear strategy.

What’s negotiated

The negotiation levers

Each item has a direct impact on margin. We analyse them one by one.

Cost price

Price list to Amazon and cost increase requests (CPI) during the year.

Back margin and co-op

Marketing allowances, contributions and sales-linked co-op agreements.

Payment terms

Payment days, early payment discounts and deductions.

Logistics

Freight allowance, damages, Direct Fulfillment and delivery requirements.

Trade-offs

Promotions, visibility and advertising investment in exchange for better terms.

Vendor or Seller

When the terms don’t add up, we assess a hybrid model or a move to Seller.

The timeline

Four phases, from preparation to monitoring

Phase 1

Analysis

Sales, margins and deductions over the last 12 months, ASIN by ASIN, with Bettershop Analytics.

Phase 2

Scenarios

We simulate the impact of each Amazon request on your P&L.

Phase 3

Negotiation

Strategy, counter-proposals and support on calls with the vendor manager and category team.

Phase 4

Monitoring

Monthly checks that the signed terms are actually applied.

Preparation

Come to the table with the numbers

Amazon knows your data better than you do. With the AVN Program we turn that around: P&L by ASIN, deductions by code and market benchmarks, all from Bettershop Analytics.

  • Vendor P&L by ASIN and by category
  • Deductions, chargebacks and shortages by code
  • Terms benchmarked against the market
  • List of requests and trade-offs
The AVN dossierSample data
Current Net PPM24%
With Amazon’s requests19%
Loss-making ASINs7
Unexpected deductions€ 12.400
Proposed trade-offs5
After signing

Signed terms, actually applied

Every month we check invoices, payments and deductions against the signed terms. If Amazon applies something different, we open a claim.

  • Monthly check of invoices and payments
  • Claims on unexpected deductions
  • Shortage and price claim recovery
  • Report for the finance team
All Vendor services
Terms checkSample data
Invoices checked312
Recovered€ 6.800
Unexpected deductionsClaim open
Price claimWon
ShortageUnder review