Amazon Vendor credit recovery
Shortages, price claims, chargebacks, co-op and undue deductions: every month Amazon withholds part of your payments. With Bettershop Analytics we find what can be disputed, open disputes within Amazon’s deadlines and recover what you are owed.
Every euro withheld has a cause
We read invoices, payments and deductions line by line and separate what is correct from what can be disputed.
Shortage claims
Goods delivered but recorded by Amazon as missing. We dispute them with proof of delivery and ASNs.
Price claim
Invoices paid at a price different from the agreed one. We recover the difference.
Operational chargebacks
Penalties on ASNs, labels, packaging and appointments. We dispute the undue ones.
Co-op and allowances
Co-op agreements applied twice or to the wrong sales, checked against the signed terms.
Returns and damages
Returns and damages charged outside the agreements or without documents.
Unpaid invoices
Invoices left open or partly paid, reconciled with Amazon’s payments.
We find what can be disputed
With Bettershop Analytics we connect invoices, payments, POs and deductions from recent months. This shows, for each code, how much was withheld and how much can still be disputed.
- Deductions analysed by code, ASIN and PO
- Comparison with signed terms and agreed prices
- Proof of delivery and ASN checks
- Estimate of what is recoverable before we start
Disputes opened within Amazon’s deadlines
Each type of deduction has a dispute window. We prepare the documents, open disputes from Vendor Central and follow them until they close.
- Disputes on shortages, price claims and chargebacks
- Supporting documents: POD, ASN, invoices
- Escalation with Vendor support when needed
- Deadline tracking so no window is missed
Fewer deductions in the following months
Recovering is not enough. We find the causes of deductions and fix them with the warehouse, admin and sales teams.
- ASNs, labels and appointments fixed
- Cost prices aligned with Amazon
- Monthly check of new deductions
- Report for the finance team
From data access to recovery
Access and data
We connect Vendor Central to Bettershop Analytics.
Analysis
Deductions by code and estimate of what is recoverable.
Disputes
Documents, disputes and escalations within Amazon’s deadlines.
Recovery and reporting
Amounts recovered and causes fixed, every month.
Let’s talk about your project
The first call is free: a 30-minute working session with a senior, not a pitch.